🌾 Privacy Policy

Welcome to Agron ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Agron mobile application and related services.

1. Information We Collect

1.1 Personal Information

We collect the following personal information when you use our app:

• Account Information: Name, email address, phone number, and role (farmer, buyer, or transporter)
• Profile Information: Location, address, and profile image
• Business Information: Crop listings, pricing, and business details (for farmers)
• Transaction Information: Order details, payment information, and delivery tracking

1.2 Device and Usage Information

We automatically collect certain information about your device and usage:

• Device Information: Device type, operating system, and unique device identifiers
• Usage Data: App usage patterns, features accessed, and interaction with the platform
• Location Data: GPS location for delivery tracking and local market features
• Technical Information: IP address, browser type, and app performance data

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide and maintain our agricultural marketplace services
• User Authentication: To verify your identity and secure your account
• Transaction Processing: To facilitate orders, payments, and deliveries
• Communication: To send notifications, updates, and customer support messages
• Marketplace Features: To display crop listings, match buyers with sellers, and connect transporters
• Analytics: To improve our services and understand user behavior
• Legal Compliance: To comply with applicable laws and regulations

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

3.1 Marketplace Participants

• Buyers and Sellers: Basic contact and business information for transaction purposes
• Transporters: Delivery-related information for job assignments
• Public Listings: Crop information and business details in public marketplace

3.2 Service Providers

• Payment Processors: For secure payment processing
• Cloud Services: For data storage and hosting
• Analytics Providers: For service improvement and analytics

3.3 Legal Requirements

We may disclose your information when required by law, court order, or government request.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: All data is encrypted in transit and at rest
• Access Controls: Strict access controls and authentication
• Regular Audits: Security assessments and vulnerability testing
• Data Minimization: We only collect information necessary for our services

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Account data is typically retained for 7 years after account deactivation for legal and business purposes.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent for data processing

7. Location Services

Our app may request access to your location for:

• Finding nearby crops and markets
• Delivery tracking and route optimization
• Local market insights and recommendations

You can control location access through your device settings.

8. Third-Party Services

Our app integrates with third-party services:

• Apple Services: StoreKit for subscription management
• Payment Processors: Secure payment processing
• Analytics Services: App performance and usage analytics

These services have their own privacy policies, and we encourage you to review them.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy in our app
• Sending you an email notification
• Displaying a prominent notice in our app

12. Contact Information

This Privacy Policy is effective as of December 2024 and applies to all users of the Agron mobile application and related services.