Privacy Policy

Introduction

NextRole ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

Last Updated: January 2025

Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Account Information: Name, email address, and profile information when you create an account
• Resume Data: Professional experience, education, skills, and other information you include in your resumes
• Job Applications: Company names, positions, application dates, and status updates you track
• Cover Letters: Content and templates you create or customize
• Payment Information: Subscription details and payment history (processed securely through Apple's App Store)

Usage Information

We automatically collect certain information about your use of the app, including:

• App Usage: Features you use, pages you visit, and time spent in the app
• Device Information: Device type, operating system version, and app version
• Performance Data: Crash reports and error logs to improve app stability
• Analytics: Anonymous usage statistics to understand how users interact with our app

AI and Machine Learning

When you use our AI-powered features, we may process your input data to:

• Generate personalized resumes and cover letters
• Provide job recommendations and career insights
• Improve our AI models and service quality

How We Use Your Information

We use the information we collect to:

• Provide Services: Create and manage your account, generate resumes and cover letters, track job applications
• Improve Our App: Analyze usage patterns to enhance features and user experience
• Personalize Content: Provide tailored job recommendations and career advice
• Process Payments: Handle subscription payments and manage your subscription status
• Communicate: Send important updates, security notifications, and customer support messages
• Ensure Security: Detect and prevent fraud, abuse, and security threats

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our app, including:

• Cloud Services: Firebase (Google) for data storage and authentication
• Payment Processing: Apple's App Store for subscription payments
• Analytics: Anonymous usage statistics to improve our services
• AI Services: Secure processing of your input for AI-powered features

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption: All data is encrypted in transit and at rest
• Access Controls: Strict access controls and authentication requirements
• Regular Audits: Security assessments and vulnerability testing
• Data Backup: Secure backup and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Access and Control

You have the right to:

• Access: Request a copy of your personal information
• Update: Correct or update your information through the app
• Delete: Request deletion of your account and associated data
• Export: Download your data in a portable format

Opt-Out Options

You can:

• Disable push notifications in your device settings
• Limit app tracking permissions through your device settings
• Cancel your subscription at any time through the App Store

Contact Us

To exercise your rights or ask questions about your privacy, contact us at:

Email: privacy@nextrole.app
Support: support@nextrole.app

Children's Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy in the app and updating the "Last Updated" date. Your continued use of the app after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: