NextRole Support

Get help with your career journey

Frequently Asked Questions

How do I create my first resume?

Creating your first resume is easy! Simply tap the "Resume" tab, then tap the "+" button to create a new resume. You can either start from scratch or use our AI-powered resume generator to create a professional resume based on your experience and skills.

How does AI resume generation work?

Our AI analyzes your input and creates a professional resume tailored to your experience. Simply provide your job history, skills, and education, and our AI will generate a well-structured resume that highlights your achievements and matches industry standards.

Can I export my resume as PDF?

Yes! PDF export is available with our Pro and Pro+ subscription plans. Simply tap the share button on your resume and select "Export as PDF" to save or share your resume.

How do I track my job applications?

Use the "Job Tracker" tab to manage your applications. Tap the "+" button to add a new job application, including company name, position, application date, and status. You can update the status as your application progresses.

What's the difference between Free, Pro, and Pro+ plans?

Free: 1 resume, 1 cover letter, 2 job entries, basic templates, 5 AI generations/month
Pro ($9.99/month): Unlimited resumes, cover letters, job entries, advanced templates, 50 AI generations/month, PDF export, priority support
Pro+ ($19.99/month): Everything in Pro plus unlimited AI generation, LinkedIn profile review, interview coaching, resume ATS optimization, career analytics, 24/7 support

How do I cancel my subscription?

You can cancel your subscription at any time through your device's App Store settings. Go to Settings > Apple ID > Subscriptions, find NextRole, and tap "Cancel Subscription". Your access will continue until the end of your current billing period.

I'm having trouble with Apple Sign-In

If you're experiencing issues with Apple Sign-In, try these steps:
1. Make sure you're signed into your Apple ID in Settings
2. Check your internet connection
3. Restart the app and try again
4. If the problem persists, try signing in with email instead

How do I restore my purchases?

If you've reinstalled the app or are using it on a new device, go to Settings > Restore Purchases to restore your subscription. This will reactivate your Pro or Pro+ features.

Need More Help?

If you can't find the answer you're looking for, we're here to help!

Website: nextrole.app
Response Time: Within 24 hours
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